Common Seller Registration Issues on Amazon.com

The registration process usually takes from 24 hours to 1 week. However, it can take up to 2-3 weeks if further verification and documents are required.

To avoid any delays, please make sure to follow the steps and requirements stated in our Amazon Seller Registration Guide here.

The Individual plan costs US$0.99 per sale, while sellers using the Professional plan pay US$39.99 per month, no matter how many items you sell. If you sell more than 40 items a month, and wish to have access to brand tools such as advertising features specific to brand stores, the Professional option makes a lot of sense. Whichever plan you select, don’t worry about making the wrong choice — you can change plans at any time. Learn more about selling plans here.

These are some things you need to take note of for verification:

• The document must be not expired
• The full name of the document should match the full name on your registration
• For passport: Please ensure that the passport has the bearer’s signature
• For driver’s license or identity card: Both sides of the card should be uploaded
• All documents must be high quality, colored, and unobstructed

Download the registration guide here for detailed information.

You may enter a date 3 months from the date of application of your Amazon account.

A bank account statement, credit card statement, or Payoneer statement may be considered valid additional verification documents. Please note that:

• The name of the company or point of contact should either match the business name or point of contact name provided during registration.
• Hide the account number and monetary amounts, but the rest of the document must be visible.
• Document must be issued within the past 180 days.
• Document must be in one of the following languages: Chinese, English, French, German, Italian, Japanese, Portuguese, or Spanish. If it is not in one of these languages, provide a notarized translation of your document.
• Accepted formats are .png, .tiff, .tif, .jpg, .jpeg, and .pdf
• E-statements are accepted, but have to unaltered (i.e. not cropped)

Refer to our registration guide here for more information.

Upon passing SIV, you will be able to access Seller Central. You will see notifications on the Homepage prompting you to take action e.g. to update your deposit method, provide tax information and list your emergency contact number. It is important to complete all actions prompted before you begin listing your products on Amazon.

Download the registration guide here for step-by-step information to help you get started.

Amazon may suspend sellers accounts to request for more information in order to maintain a trustworthy store for buyers and sellers. You can check the "Performance Notification" in Seller Central for detailed reasons on why your account has been suspended, and prepare the required corresponding materials to file an appeal and reactivate your account.

You will not be able to reactivate a closed account. To reactivate a suspended or deactivated account, sign in to Seller Central. You will need to provide the additional documents or make corrections to your account for issues listed under “Performance Notifications” to submit an appeal for an account review.